Updated 28 May 2013
Email communications, newsletter, and related services
On occasion MexicaliMedicalGuide.com™ may provide you with the opportunity to receive communications from us. To receive these communications you will need to sign up for free and voluntarily provide us with certain private information such as your name and email address. You can unsubscribe from these communications at any time. If you have difficulties with the ‘subscribe’ or ‘unsubscribe’ service at MexicaliMedicalGuide.com™, please contact us and let us know about the problem. MexicaliMedicalGuide.com™ will manually ‘subscribe’ or ‘unsubscribe’ you from our communication services as quickly as possible.
Email communication that you send to MexicaliMedicalGuide.com™ via the email links on our site may be shared with the MexicaliMedicalGuide.com™ customer support staff, employees, medical experts, or agents that are most able to address your inquiry. MexicaliMedicalGuide.com™ makes every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.
The email functionality on our Site does not provide a completely secure and confidential means of communication. It is possible that your email communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our email. This Policy does not apply to content, business information, ideas, concepts, or inventions that you send to MexicaliMedicalGuide.com™ by email. If you want to keep content or business information, ideas, concepts, or inventions private or proprietary, do not send them in an email to MexicaliMedicalGuide.com™.
If you use MexicaliMedicalGuide.com’s ‘Email a Friend’ service to tell a friend about one of MexicaliMedicalGuide.com’s listings or contents, you will be asked for your name, your email address, and your friend’s email address. Your friend will automatically be sent a one-time email inviting him or her to visit the Site using your name and email address as the “from” email address. MexicaliMedicalGuide.com™ does not use your name, your email address, or your friend’s email information for any other purpose. MexicaliMedicalGuide.com™ only uses the information you provide to send the email you requested.
MexicaliMedicalGuide.com™ Patient Testimonials and Stories
Patient Testimonials found on this Site have been provided by the referenced institution and are used with permission of the provider who previously received permission from the patient. Information collected to produce a Story may include answers to questions about Patient health status. Patient-approved Stories may be posted on the Site, incorporated into printed materials, or provided to selected media or other third parties. Patient information will not be shared without prior consent.
The Site may contain links to websites operated by third parties. MexicaliMedicalGuide.com™ has no control over the privacy policies and practices of such third party sites, and if you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.
MexicaliMedicalGuide.com™ uses general traffic, Site usage, and length-of-stay information in reports to sponsors and firms with which MexicaliMedicalGuide.com™ has a business relationship. This sort of information is shared only in aggregate and does not personally identify you. For example, MexicaliMedicalGuide.com™ might inform third parties regarding the number of users of the Site and the activities they conduct while on the Site. Depending on the circumstances, MexicaliMedicalGuide.com™ may or may not charge third parties for this aggregate Information. MexicaliMedicalGuide.com™ requires parties with whom we share aggregate information to agree that they will not attempt to make this information personally identifiable, such as by combining it with other databases.
Disclosure to contractors
MexicaliMedicalGuide.com™ operations and support contractors may sometimes have limited access to stored personally identifiable information in the course of providing products or services to MexicaliMedicalGuide.com™. These contractors may include vendors and suppliers that provide MexicaliMedicalGuide.com™ with technology and services for the operation and maintenance of MexicaliMedicalGuide.com™ Site and customer support tools.
Access to personally identifiable information by these contractors is limited to the information reasonably necessary for the contractor to perform its limited function for MexicaliMedicalGuide.com™. We require that MexicaliMedicalGuide.com’s contractors 1) protect the privacy of personally identifiable information consistent with this Policy, and 2) not use or disclose your personally identifiable information for any purpose other than providing MexicaliMedicalGuide.com™ with products and services.
The site, MexicaliMedicalGuide.com™, is intended solely for the use of adults age 18 and older or whatever the legal age of majority may be in your jurisdiction should it be greater than 18. It is not intended for or designed for people under the age of 18. We do not collect personally identifiable information from any person we know to be under the age of 18.
Except as described in this Policy or as specifically agreed to by you, MexicaliMedicalGuide.com™ will not disclose any personally identifiable information it gathers from you on our website or through the use of optional MexicaliMedicalGuide.com™ services currently available or available in the future. MexicaliMedicalGuide.com™ will only release personally identifiable information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or (2) in special cases, such as in response to a physical threat to you or others, to protect property or defend or assert legal rights. In the event that we are legally compelled to disclose your data to a third party, we will attempt to notify you unless doing so would violate the law or court order.
Questions, problems, or complaints
If you have a question, complaint, or problem, please use our contact form or email us directly using email@example.com. Our customer service staff will forward your correspondence to the appropriate MexicaliMedicalGuide.com™ staff person for a response or resolution. MexicaliMedicalGuide.com™ tries to answer every email within 72 business hours, but may not always be able to do so.